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Weekend Account Manager

Knight Transportation

This is a Full-time position in Phoenix, AZ posted May 14, 2022.

Work with the Industry Leader!
As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.
Job Responsibilities: What you will do
Incumbents are to meet all customer expectations by providing world class service through effective communication to both internal and external customers while improving company profitability. Incumbents may be assigned to work weekend, 2nd or 3rd shift based on company and customer needs.
Ensure all info is accurate and entered correctly.
Ensure all loads are meeting service requirements.
Track loads and provide accurate efficient updates.
Frequently contact customers to ensure compliance with contracts and to acquire new opportunities to handle their freight.
On-board new customers.
Assist planners with freight and trailer needs.
Stay current on rates and capacity and keep other departments and/or LOB’s informed.
Ensure a successful hand off to next shift and those Customer Account Managers are informed of on-going concerns.
Produce quality opportunities through lead generation.
Proactively work to assist others in achieving the organization’s objective.
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Qualifications: What you need to bring
Previous customer service or related area in transportation industry preferred.
Associates degree or equivalent combination of education and/or experience required.
Bachelors degree or equivalent combination of education and/or experience required.
Must possess outstanding telephone skills.
Must be able to set priorities.
Must possess excellent time management skills.
Must be able to work in a fast-paced team environment.
Must be able to work in a fast-paced team environment.
Must be able to adapt to changing priorities.
What we offer:
Competitive starting salary commensurate with experience.
Bonus pay based on company performance.
Opportunities to volunteer and give back to local communities through Swift Charities.
Comprehensive Benefits Package which includes:401(K)
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.