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Sr. Director, Product Engineering – Zelle

Early Warning Services LLC

This is a Full-time position in Scottsdale, AZ posted July 10, 2021.



Come Work with Us! 

Early Warning® is always looking for talented professionals to join our team and help us create amazing payments experiences!

For over 25 years, we’ve been a leader in financial technology that protects and advances the global financial system. 

We are a fast-growing company with an entrepreneurial spirit offering competitive compensation, exceptional benefits, and a fun, casual atmosphere filled with opportunity. Come work with a diverse, talented team creating the future of payments!
The Sr Director will act as the Head of Zelle Product Engineering providing strategic leadership focused on Zelle product engineering and delivery.

They will lead software and mobile engineering teams in an Agile environment with close partnership with the EWS Product (Business) team.
Overall Purpose

This position is responsible for managing critical aspects of Early Warning’s Strategic Product platform implementation – Focusing on Product Engineering of high volume customer real-time and batch services to meet company growth and financial goals

Essential Functions
Strategic leader focused on Product Engineering Delivery Own the technology implementation of Strategic & Complex Customer facing Product(s) / Application services involving large scale data & advanced analytics including AI/ML.

Own the end-to-end new product development and data consumption delivery from Discovery to supporting consumption needs delivering timely and highly performant services.

Manage the Design, implement of Complex Application/product and data processes while ensuring strategic alignment and compliance with US and international data privacy regulations (e.g.

GDPR, CCPA) by collaborating with Legal, Internal/External Audit and IT leaders.

Be a thought leader and lead a high performing team: a senior point of expertise on product implementation.

Evaluate, Influence implementation of industry trends and developing technologies.

Be a role model to others on the team.

Manage, coach and mentor a team of Product Engineers.

Strong collaboration and partnership both internally and externally: Partner with Business (Product team), Risk / Compliance, Legal and Delivery areas to ensure that product services related business requirements for the protection of sensitive data are implemented leveraging industrybest practices.

Act as an agent of change to help drive engineering best practices and pioneering in Innovation.

Define indicators of performance and quality metrics and ensure compliance with information security, data related policies, processes, standards, roles and responsibilities, and adoption requirements.

Support the company’s commitment to innovation and thought leader in Real-Time Payment platform, Risk Insights and Authentify Product Services while protecting the integrity and confidentiality of systems and data.

Minimum Qualifications
Education and/or experience typically obtained through a Bachelor’s degree in engineering, finance, accounting or related technical field.

15 or more years of related experience in product development using Cloud, Web and Mobile platforms along with vast experience working on financial systems and data privacy aspects.

6 or more years’ of experience and significant depth of knowledge in complex product / application services Experience in leading cross-functional teams to create technical solutions and implementation.

Ability to build deep relationships and networks with key decision makers and influencers, ability to create and deliver compelling and persuasive arguments with an executive level audience, comfortable establishing new relationships with and influencing the C Suite.

Knowledge of Software Development Lifecycle (SDLC) best practices, software development methodologies (Agile, Scrum, LEAN etc) and DevOps practices Background and drug screen.

Preferred Qualifications
Experience with various API / Micro Services design and architectures Experience in implementing high-volume real-time application services in both Mobile (Android and iOS) and Web Platforms Deep understanding of Financial Data, Data Classifications (MOVED FROM Must Have to Preferred) Hands-on experience in test automation at various levels of testing (unit, component, integration and functional tests).

(MOVED FROM Must Have to Preferred) Hands-On Experience Architecture / Design of complex & real-time application services.

Design functions include: Discovery, Defining and Planning Designing complex application API / Micro Services for both real-time and batch services.

Implement, monitor and support services Knowledge of ACH/EFT Knowledge of real time payment networks (RTP, FedNow)
Physical Requirements

Working conditions consist of a normal office environment.

Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours.

Work may require occasional standing, walking, kneeling and reaching.

Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.

Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.

Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Some of the Ways We Keep You Healthy & Happy 

All the benefits you expect… 
Healthcare Coverage – Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

Income Protection – Life & Disability Insurance options ensuring financial coverage for you and your family.  401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 4% deferral immediately upon eligibility.  Work Life Management – Generous and flexible paid time off benefits for when you’ll need to take some time away from work to care for yourself or a loved one.  Health & Wellness Program – An award-winning program designed to take a personalized, interactive approach to empower you to live your healthiest life.  Employee Assistance Program – Resources and tools to help you and your family find a solution to whatever life throws at you. 
And some you might not… 
Concierge Services  Tuition Benefits Program  Dependent Scholarship Program  Employee Referral Bonus  Legal Services & Credit Counseling  Pet Insurance  Charitable Giving Matching Program  Employee Resource Groups 
All full-time, regular Early Warning employees (as defined in company policy and based on state laws and regulations) are eligible for the benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services is an Equal Opportunity employer.

All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.

Posted 22 Days Ago

Full time


About Us

CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account.

Click on the “Careers” worklet and complete the internal application.

For questions, please contact the recruiter listed on the open position.

Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide.

For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system.

We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies.

Our product solutions enable real-time funds availability for a variety of payment types through our payments network.

We extend careful consideration for each and every application, without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law.

Equal employment opportunity (EEO) is the law.

View supplemental EEO is the law poster .

Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination

Privacy Notice

Effective: January 1, 2020

This privacy notice is intended to inform you of the categories of personal information to be collected and the purposes for which the categories of personal information shall be used in connection with managing your application for employment with Early Warning Services, LLC (“Early Warning”).