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RN Associate Director NICU

Banner Health

This is a Full-time position in Phoenix, AZ posted March 19, 2023.

Primary City/State:

Phoenix, Arizona

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Innovation and highly trained staff. Banner Health leaders can access the staff and resources they need to bring their vision to life.  If you’re looking to leverage your abilities – you belong at Banner Health. 

Join our Banner Estrella Neonatal Intensive Care Unit (NICU) that delivers professional and compassionate care to families in the Phoenix community. We are a Level 2EQ (IIIA equivalent) 20-bed NICU that specializes in providing care for sick or premature neonatal patients. Our patients are greater than 28 weeks gestation with a variety of medical conditions including neonatal abstinence syndrome, sepsis, respiratory distress syndrome, hypoglycemia, and prematurity. Our highly skilled team includes experienced bedside registered nurses, CNAs, Neonatologists, NNPs, Respiratory Therapists, development specialists, therapists, and IBCLC certified lactation consultants that care for the patient population. If you are a nursing leader who loves neonatal care and can provide an excellent patient experience at every touch point, there is no better time than now to be a part of our team.


As a NICU Associate Director, you will be leading alongside a team of dedicated leaders and associates with expertise in evidenced based patient and family centered care. Our talented team drives high clinical outcomes, excellent experience, and effective resource utilization. Banner Estrella’s Women and Infants Department has achieved the top 10% for patient experience 4 years consecutively and was recently recognized as one of US News & World Report’s Best Hospitals for Maternity services in both 2021 and 2022. The role actively participates in department and facility wide committees; with the essential functions focused on daily operations of the unit and reports to the WIS Director of Nursing. As a member of our team, you will play a vital role in ensuring our patients receive the best care possible. Take the next step of your nursing journey and join our amazing NICU team and help us continue in the provision of exceptional and compassionate care. This position requires a flexible evening or night shift schedule. 

This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost effective patient care. Demonstrates clinical expertise and oversees the leadership of clinical, financial, and personnel management of the assigned areas.

1. Manages and facilitates patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations of the unit to ensure smooth and efficient patient care management and resource utilization.

2. Leads change by developing, implementing and evaluating quality and process improvement initiatives of the department in conjunction with the director. Seeks and utilizes input from staff and oversees change implementation. Ensures compliance with appropriate regulatory agencies.

3. Facilitates communication of system, regional, facility and department initiatives.

4. Manages and develops the operational and capital budgets and use of associated resources.

5. Assures the development of staff leadership through the design of effective shared leadership models and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development.

6. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning.

7. Manages large single unit or multiple clinical units to ensure excellent patient care. Actively develops leadership of entry level nurse manager(s) while leading clinical improvement initiatives. Internal customers include patients, staff, and physicians. External customers include patient family.


BSN or MSN required for all new hires. BSN required for internal transfers/promotions within 6 months of transfer/promotion.

Requires a current RN license in state of practice. Requires BLS certification.

Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through two years of clinical management experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have the ability to practice skills according to department and professional standards and quality requirements. In LTC setting: Requires familiarity with Alzheimer’s disease and developmental disabilities. Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.


Master’s degree in nursing preferred.

Additional related education and/or experience preferred.


Our organization supports a drug-free work environment.

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