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Care Management Operations Delivery Director

Anthem, Inc

This is a Contract position in Scottsdale, AZ posted May 18, 2022.

Description SHIFT: Day JobSCHEDULE: Full-time Be a Part of an Extraordinary Team We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change.

Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Care Management Operations Delivery Director Location: Open to a remote arrangement, preferred within 50 miles of an Anthem office.

As a Care Management Operations Delivery Director, you will be responsible for the relationship between the Care Management Operations Group and the Product Design and Development Group.

Serves as the operational subject matter expert for the product design and digital solutions in Medicaid working with the product team to ensure that the solutions delivered are integrated and scalable across the delivery channels and deliver the planned outcomes and results.

How you will make an impact: Works with Product Design and Analytic teams to ensure that the Product(s) within their scope are being executed across the delivery network as designed and are delivering the performance anticipated in the design.

Identifies where gaps exist.

Develops plans to address the gaps and works with the Health Solutions team for Medicaid and Product Design team to ensure that operations successfully delivers on the intended results.

Represents the Clinical Operations Group on committees and task forces that are product oriented or as assigned.

Qualifications Minimum Requirements: Requires a BA/BS and minimum of 8 years related health care experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Qualifications: Masters degree in health or business related field preferred Knowledge of care management operations, the programs offered and how they work RN license preferred Clinical background preferred Advanced technical skill set Experience with digital design and solutions Innovative mind set and process improvement oriented Ability to travel may be required We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem.

We require all new candidates to become vaccinated against COVID-19.

If you are not vaccinated, your offer will be rescinded unless you provide and Anthem approves a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate.

Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc.

has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 Worlds Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion.

To learn more about our company and apply, please visit us at

Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact for assistance .

REQNUMBER: PS72804-Florida