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Technical Advisor

Redflex

This is a Full-time position in Glendale, AZ posted June 9, 2021.

Under general supervision, coordinates issue resolution for Redflex Traffic Systems client base and field resources.

Oversees the resolution and/or tracking of reported issues, ensuring all issues are addressed to closure.

Technical Advisors will use resources to identify current and potential issues with mobile and fixed systems in the field.

Provide analytical support to the Technical Advisors as well as remote responsibilities for the repair and maintenance of Automated Photo Enforcement Systems in the field.
Duties & Responsibilities
Work closely with field personnel to identify and resolve issues resulting from equipment deficiencies.

Utilize standardized processes and procedures to efficiently identify, evaluate and assist in the repair system deficiencies.

Monitor mobile unit performance and deployments.

Analyze system performance on fixed and mobile photo enforcement equipment.

Other Duties and Responsibilities as assigned.

Requirements
The position requires an Associate’s Degree or Technical Institute certificate in a technical field (engineering or computer science) or 2 years related work experience Excellent written and verbal communication skills Strong Multitasking skills Working knowledge of Microsoft Office applications Self Motivated Detail Oriented Knowledge of principles related to strategic business decision making (i.e.

logical thinking/common sense, analytical) Knowledge of the automated photo enforcement industry and specific industry requirements a plus Redflex Experience preferred in image quality review, bench test/repair and/or equipment software setup
Must have the ability to successfully pass state & federal background & fingerprint checks
Work Environment
Technical Advisor’s will need to be physically able to perform all tasks in the field that a regular field
Benefits
Health Insurance
Dental Insurance
Pet Insurance
Vision
401K
Paid Vacation, Personal and Holidays
Redflex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.