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Team Lead, Mortgage Loan Processing

MUFG Union Bank

This is a Full-time position in Phoenix, AZ posted May 2, 2021.

MUFG is committed to the safety and well-being of our colleagues, clients, candidates, and the community as we manage the current COVID-19 pandemic.

During this time, as we continue to recruit and hire exceptional talent to join our team, we are taking the necessary precautions to limit in-person contact, aligned with Federal, State, and local health recommendations and requirements.

All interviews are being conducted remotely via Skype, FaceTime, or phone.

Additionally, we have implemented remote on-boarding for new colleagues, as appropriate.

Thank you for your interest in exploring career opportunities with MUFG.

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).

In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve.

We stand for our values, developing positive relationships built on integrity and respect.

It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.

We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions.

Join MUFG and be empowered to make your voice heard and your actions count.

We are currently experiencing tremendous growth and have several positions available in Arizona, California, Washington, Oregon, and Texas.

Candidates must reside in one of these 4 states to be considered for a position.

Job Description:

The primary function of the Loan Processor is to ensure the timely and accurate packaging of all loans originated through Retail, Wholesale, Home Equity and/or Alternative Delivery Channel originations.

Responsibilities Include:
Gathering information from the customer and taking each file from pre-approval to closing Inputting proper loan information into the system for processing Ensuring that all loan documentation is complete accurate verified and aligns with company policy Preparing application for submittal to underwriting Reviewing file documentation and making sure all items needed are requested Communicating with the consumers, mortgage consultants and/or brokers on loan status and collecting additional documentation to clear conditions.

Certain incumbents in this role may also act as a team lead capacity.

Responsibilities of a team lead may include:
Acting as a primary point of escalation Assisting in reviewing or ensuring proper documentation or procedures or output of more complex activities.

Training or mentoring junior staff and assisting supervisor with day-to-day oversight of the team, however does not have direct management responsibility (i.e., does not hire / terminate staff).

Working on more complex projects with assistance and oversight of managers Filing, recording, and organizing documentation associated with a loan.

May be expected to maintain direct contact with Mortgage Consultants, Brokers or Consumers.

May be required to obtain and maintain Lending Authority levels.

Primary focus of role is on day-to-day deliverables, developing and delivering upon subject expertise.

Role Attributes:

Filing, recording, and organizing documentation associated with a loan.

May assist in reviewing or ensuring proper documentation or procedures or output of more complex activities.

May work on more complex projects with assistance and oversight of managers.

May be expected to maintain direct contact with Mortgage Consultants, Brokers or Consumers May be required to obtain and maintain Lending Authority levels Primary focus of role is on day-to-day deliverables, developing and delivering upon subject expertise.

May train and mentor junior staff, however does not have direct management responsibility (i.e., does not hire / terminate staff).

Experience Incumbent will typically have more than 4 years’ of loan processing experience with a strong knowledge of Mortgage Operations and general office skills.

NMLS Registration is required.

This position may be subject to SAFE Act Registration Requirements.

Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process.

Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business.

We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment.

Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions.

Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made.

Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including individuals with disabilities.

If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-866-275-4717 or email us at AskHR@us.mufg.jp .

Include your contact information and specific details about your requested accommodation.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.

We do not discriminate in employment decisions on the basis of any protected category.