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Senior System Engineer, ServiceNow


This is a Full-time position in Tempe, AZ posted April 2, 2021.

Our client is looking to add a dynamic Senior ServiceNow Engineer to their team.
  • Design, engineering, support, maintenance and administration of ServiceNow
  • Monitor ServiceNow health and compliance with contract/licensing
  • Design and implement end user service catalog and applications
  • Identify deficiencies and provide solutions
  • Problem solving, communication, presentation skills
  • Business analysis of end users’ functional and technical requirements
  • Client computing technologies design, engineering, and client virtualization
  • End user policies, configurations, and environment changes related to physical and virtual client technologies
  • Troubleshoot software installations and upgrades related to ServiceNow platform.
  • Expert knowledge in troubleshooting application, session connectivity, policy, profile, end user environment
  • Expert knowledge of ServiceNow best practices and industry standards
  • Expert knowledge of JavaScript and other programming languages
  • Knowledge of ServiceNow’s Glide System API
  • Knowledge of UI, SQL, HTML, CSS, Angular JS, PowerShell
  • Knowledge of XML and structural programming concepts
  • Experience with ServiceNow’s Business Rules Script including UI Actions, Scheduled Jobs, Workflows and Flow Designer
  • Understanding of SOAP, REST SSO-SAML and integration with other platforms
  • Familiarity with Studio Developer
  • Experience with Incident Management, CMDB, Knowledge Management, ITSM, SCCM, SAM and HAM modules
  • ServiceNow Certifications is highly preferred