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Security Officer 2nd Shift- Hilton Phoenix Resort at the Peak

Hilton Phoenix Resort at the Peak

This is a Full-time position in Phoenix, AZ posted July 12, 2021.

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Ability to work weekends and/or holidays.
1 year customer service experience
Good verbal and written communication skills.
Ability to use MicroSoft Word and Excel.
Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation
Ability to work a full shift (8 hours) walking/standing with or without reasonable accommodation.

Additional Preferred