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Remote Customer Care Agent (Seasonal/Full-Time hours) (Huachuca City)


This is a Full-time position in Huachuca City, AZ posted July 11, 2021.

At Orkin, our purpose is to help protect the world where we live, work and play.We have a full-service National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.Our Customer Service Tele-Agents are key to supporting our field offices and customers alike.

The Pest Management Industry is growing
– and is a recession-resistant line of business.

Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.The Successful Customer Care Agent will:Manage and resolve customer inquiries by using available resources to research required informationUpdate job knowledge by studying changes as released by the field and participate in educational opportunitiesAccurately process payments and answer billing inquiriesInfluence customer to recognize the value in remaining or becoming a Rollins customer and offer solutions that meet their current needsDevelop and maintain positive business relationships with customersHandle customer information responsibly and ensure customers’ privacy as per FCC regulationsWe OfferVariety of Schedules (Schedule may include nights, weekends, and holidays).Two-week quality Training Program that equips you with the skills and knowledge to be successful.Ongoing training to grow professionally.Great pay and incentives ($14/hour plus 3% sales commission).401(k) plan with company match, employee stock purchase plan.This is a work from home/remote opportunity!Why Orkin Customer Contact Center (OCCC)?Founded in 1901, Orkin Pest Control, we are a national residential and business service providerWe provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customersAs the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISMRecession resistant business; sustained profitable growth; strong managementOrkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GAHigh energy, fun and collaborative work environment with a high performing inbound lead generation strategyAre you ready to write your ORKIN CAREER STORY?Requirements:We require ability to pass a drug screen and background check.

Must pass pre-employment skill set assessment.

Associated topics: agent, business, gerber, inbound, inside sales, insurance agent, outbound, phone, sales representative, telephone