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HR Service Center Program Lead – Virtual


This is a Full-time position in Tucson, AZ posted June 8, 2021.

Job Description
– HR Service Center Program Lead
– Virtual (0024646) Job Description US-AZ-Tucson Description Are you looking for a career with purpose?

Your search ends today!Talent Solutions RPOis seeking a HR Service Center Delivery Lead to oversee process and performance of a key client program, who has the drive to understand talent, help your team develop their HR skills, and improve our processes and approaches for doing business.

You will use your strong management, organizational and coaching skills to drive all aspects of HR and ensure your team provides exceptional customer service.In this role, you join a high energy and collaborative team that is dedicated to providing end-to-end HR support to our clients global workforce for all of their HR needs.

Thisremote position must be flexible to work eitherFriday -Tuesday OR Saturday
– Wednesday 8:00 am
– 4:00 pm Pacific time.

This is a W2 opportunity working with our client Intuit.

Intuit is a global technology platform that helps their customers and communities overcome their most important financial challenges.

They help give over 50 million consumer, small business and self-employed customers around the world the opportunity to prosper.

Our challenge to you: Put People to Work!

Connect with motivated candidates to learn about their skills, match them to job opportunities and develop pathways to help them achieve their career goals Get Creative in Building Relationships!

Devise new and innovative ways to leverage your social networks and industry communities to build a strong pipeline of in-demand candidates and loyal clients Help the Team Hit Their Goals!

Own your workload and take initiative to deliver on metrics and commitments without letting distractions get in the way of success Build the Team’s Expertise!

Help the team develop their expertise and adapt to the fast-paced and changing world of work by strengthening their areas of specialty Role Purpose:A Program Delivery Lead oversees HR processes and performance of HR teams to ensure the delivery of exceptional service to our clients.

Responsible for driving continuous improvement of all aspects of talent management for ManpowerGroup Solutions client, Intuit.

Accountabilities:Results & Strategy Leverage knowledge of role design and market intelligence to influence and advise clients on talent needs and recruitment strategy.

Oversee the execution of program-specific KPIs and consult the business on opportunities for technical and strategic process improvements and efficiencies.

Define and document best practices and tools which enable performance and overall program health.

Exceed client expectations and expand sphere of influence within client portfolio to build loyalty and expand opportunities.

People Leadership Manage, inspire and lead delivery team committed to exceptional results and delighting clients and candidates.

Average span of control 5-8 direct reports.

Oversee quality of delivery and service team and mitigate risks to account health and client satisfaction.

Coach and train on recruiting best practices, processes and technologies.

Client & Candidate Drive candidate satisfaction and loyalty by delivering on commitments and providing an exceptional hiring experience.

Own and expand relationships with clients and pursue opportunities to expand sphere of influence, monitor engagement and develop deeper understanding of client.

Thought Leadership Develop and maintain brand awareness and trusted advisor status by sharing HR expertise and dialogue on workforce insights through various platforms.

Understand and educate client and program teams on the dynamics of the local market, labor and workforce management.

Qualifications Qualifications
– External Required Industry:3+ years of HR Generalist experienceExperience supporting end-to-end HR offerings, LOA, Payroll, Benefits, etc.

with a focus on the employee experience Education: Associates degree Nice to Have Management: Experience or exposure to people or project management ManpowerGroup is committed to helping our employees achieve their career goals while enjoying a strong total rewards package and award-winning culture.

We’re looking for high potential talent ready to start strong and deliver on the expectations below: Create profitable growth by hitting your performance targets and putting more people to work Build loyalty and deliver top notch service leading to strong client and candidate satisfaction ratingsApply today to hear some of our star recruiters share more about their work and career journey, giving you a glimpse into a day in the life as a member of our team.

Find a career with purpose at ManpowerGroup.

About Talent Solutions Talent Solutions combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle.

Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their complex workforce needs.

From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale.

ManpowerGroup Talent Solutions is part of the ManpowerGroup family of companies, which also includes Manpower and Experis.

More information about Talent Solutions is available at Organization: Talent Solutions RPOSalary: 60,000
– 100,000Incentive (if applicable): Not Incentive EligibleBenefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K.

ManpowerGroup is an EOE/AA/Vets/Disabled Employer Travel : No Organization : ManpowerGroup Job : Human Resources EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION POLICY STATEMENT ManpowerGroup is committed to providing a workplace free of unlawful discrimination, harassment, and retaliation.

It is the policy of ManpowerGroup that we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.

ManpowerGroup is a federal contractor subject to Executive Order 11246, Section 4212 of the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended (VEVRAA) and Section 503 of the Rehabilitation Act of 1973, as amended (Section 503).

ManpowerGroup is committed to equal employment opportunity, and it is our policy to take affirmative action to employ and advance in employment minorities, females, protected veterans and individuals with disabilities.

ManpowerGroup will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

Overall responsibility for the implementation of our affirmative action programs is assigned to our People and Culture function and those programs include an audit and reporting system.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following activities: (1) filing a complaint; (2) assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; (3) opposing any act of practice made unlawful by section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or (4) exercising any other right protected by section 503, VEVRAA or their implementing regulations.

Our affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.

ManpowerGroup employees and applicants may review the non-confidential portions of the affirmative action plans during regular business hours.

Please contact talentacquisition@ during normal business hours to review the affirmative action plan With this policy statement, I am reaffirming my and the company’s commitment to our equal employment opportunity policy and our affirmative action programs.

All employees are expected and required to comply with these policies at all times.