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Home Instead: Home Care Scheduler

Home Instead

This is a Full-time position in Goodyear, AZ posted October 4, 2020.

Job DescriptionWe are looking for an Home Care Scheduler to help manage our successful Home Care business!

This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities.

As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information.

Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES * Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs * Assign new clients to clinicians according to scheduling protocols * Use web based scheduling application as the basis for all scheduling * Create and maintain schedules for all employees * Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule * Keep a ” Hot list” of all staff that can be placed immediately or used as backup for all call off situations * Fill open shifts and securing coverage for call-offs or changes in client’s needs * Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes * Participates in determining hiring needs, as well as interviewing, hiring and training new staff QUALIFICATIONS * High school diploma or GED * 1-2 yrs patient scheduling experience * Must be well organized, show great attention to detail * Proficient with computer use and software applications * Multi-tasker and customer service-oriented * Excellent time management skills * Home Health experience preferred WHY JOIN THE INDUSTRY?

* Competitive compensation * Training and support Each Home Instead franchise is independently owned and operated.SDL2017