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Customer Loyalty Specialist

American Family Insurance

This is a Full-time position in Phoenix, AZ posted April 7, 2021.

What we do at American Family Insurance makes a difference in people’s lives.

And the way we’re doing it is changing the way people think about insurance.

Help us make a difference.Job ID:R21038 Customer Loyalty Specialist (Open) JobSummary:Are you passionate about making a positive difference in customer’s lives?

Do you find it rewarding to help customers?

Do you have a talent for understanding a customer’s unique needs and finding a solution?

If so, apply today!Job Description:Join the Kristi Frank American Family Insurance Agency team in Tucson, AZ!

As a customer advocate, you will partner with the agency owner to establish and implement the systems, processes and operations to build agency customer loyalty.

You will monitor and measure the effectiveness of agency loyalty initiatives in addition to satisfaction efforts across all agency branches.PositionRequirements:High school diploma or equivalentTwo years of customer service experience preferredProperty and Casualty insurance licensing is preferred before starting and is required after beginning employment Compensation &Benefits:Competitive hourly pay rate, plus commission and/or bonusesPaid trainingPaid Time Off We believe people are an organization’s most valuable asset, and their ideas and experiences matter.

From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

The customer loyalty specialist is a staff member of the agency and not an employee of American Family Insurance.

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