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Business Continuation Advisor Senior Level/BC Training, Testing & Exercises


This is a Contract position in Laveen, AZ posted April 5, 2021.

Purpose of JobWe are seeking a talented Business Continuation Advisor Senior Level/BC Training, Testing & Exercises for either our San Antonio, TX or Phoenix, AZ facility. This person may also work remotely in a 100% Remote Work Environment.The candidate selected for this position will be part of the Readiness element which includes Training, Testing and Exercises within USAA’s Business Continuation Department. They will coordinate exercises for recovery technologies and life safety exercises. As an extended part of USAA’s Unified Command Center, they will interface with business continuation plan owners and incident response teams throughout USAA.Guides and facilitates the identification, analysis, development, implementation, management and oversight of crisis management strategies, process improvement and industry best practices associated with existing and emerging business interruptions by appropriately identifying the risks and ensuring adequate risk mitigation strategies and contingency plans are designed and in place to protect our employees, our resources and critical third party. Facilitates training, exercises and tests and provides guidance and oversight to all CoSAs to ensure adherence to USAA’s business continuity policy, standard and procedures.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.USAA Careers – World Class Benefits (31 seconds)Primary Responsibilities:* Identifies and manages existing and emerging risks that stem from business activities and the job role.* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.* Follows written risk and compliance policies and procedures for business activities.* Applies industry knowledge of the financial services industry and business continuity and resiliency requirements, policies, laws, and regulations to daily work.* Coordinates, gathers and analyzes data trends and responds accordingly to multiple lines of business and/or Enterprise specific business continuity and resiliency trends, requirements and requests.* Performs research, analysis and reporting to identify, resolve, and explain complex cross-CoSA business continuity and resiliency issues, gaps and incidents. Gathers information to support business analysis, resolve issues, gaps and incidents, and identify points of escalation.* Advises the business on how to strengthen and manage their business continuity and resiliency program to ensure alignment and integration with the Enterprise Business Continuation Program, Legal and Risk and Compliance.* Plans, executes, and oversees business continuity, resiliency and recovery exercises for multiple lines of business and/or the entire Enterprise covering life safety, business interruptions, critical suppliers and disaster recovery scenarios.* Identifies operational gaps and potential business continuity and resiliency risks and in partnership with the business and other stakeholders recommends solutions to improve operational processes and applications to close gaps and mitigate risk.* Ensures all internally developed, and commercially available business applications meet or exceed business continuation standards and include adequate and measurable controls.* Performs critical business operations or systems applications, processes, procedures, and incident remediation action plans to ensure appropriate escalations in support of business disruptions or other business continuity related matters.* Assists the business with translating business continuity and resiliency related control deficiencies into actionable plans and provides recommendations to minimize business continuity and resiliency risks and strengthen the overall control environment.* Reviews business documents and forms to ensure compliance with enterprise business continuity policy and regulatory and legal requirements. Guides the business, Compliance, Risk Management, Audit Services, and Legal on strategic and tactical responses to internal and external audit questions and analysis.* Serves as a liaison between the line of business, staff agencies and the Enterprise Business Continuation Program.* Prepares executive level communications and after-action reports for senior management.Minimum Requirements:* Bachelor’s Degree or 4 additional years of related experience beyond the minimum in lieu of a degree.* 6 years of business continuity, business resiliency, disaster recovery, emergency response, incident management, crisis response, or directly related operational risk experience in these functions.* Advanced knowledge of business continuity and resiliency industry best practices and tools; IT infrastructure, data, processing, and application recovery attributes.* Advanced knowledge of relevant regulatory compliance, industry regulations, regulatory data sources, and risk management practices.* Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail.* Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external civic, crisis, and emergency management agencies.* Active, or the ability to obtain a valid Associate Business Continuity Professional (ABCP) certification within first year of employment.When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.Preferred Experience:* Knowledge of USAA IT Infrastructure.* Experience in Disaster Recovery Exercise.* Experience working in multiple COSA’s with USAA to include agency roles supporting multiple COSA’s.* Experience as a USAA Business Continuation Plan Owner or as a USAA incident response team member.* Working knowledge of Cyber Resiliency action plans and exercises.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Compensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 – $144,500*( this does not include geographic differential it may be applied based on your work location)Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.* Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details.USAA Total RewardsRelocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.Last day for internal candidates to apply to the opening is 4/06/21 by 11:59 pm CST time.