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Technician – TOC

DISH

This is a Full-time position in Gilbert, AZ posted June 9, 2021.

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service ? Sling TV ? that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We are driven by curiosity, pride, adventure, and a desire to win ? it?s in our DNA. We?re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

Dish is currently seeking a Broadcast Operations Technician to join the TOC team at our uplink facility in Gilbert, AZ. The TOC is a television programming environment where the operations team is responsible for monitoring, documenting and maintaining the quality of all services that are re-distributed to customers.  Communication in written and verbal form with station personnel, internal departments and co-workers is essential to the performance of the team.  All TOC personnel are expected to be able to multi-task, pay attention to fine details, demonstrate good teamwork and follow instructions given to them in an orderly and timely manner.   Each member must have the ability to manage their own daily responsibilities, but also be able to take specific instructions for a special event and follow through to completion. 

Primary responsibilities fall into the following categories:

  • Monitors on-air programming of both local and national broadcasters.
  • Performs technical quality control checks on a large Digital Broadcast Satellite system to ensure A/V media meets EchoStar standards.
  • Identifies, reviews and reports service anomalies and outages.
  • Troubleshoots problems involving the signal path, media, programming and logs.
  • Follows escalations procedures for non-conforming media.
  • Coordinates with outside providers to determine outages.

Qualifications

A successful Operations Technician will have the following:

  • Ability to communicate with your team and your customers
  • Excited by new technology and its potential to change how the world communicates
  • Aspires to perform at the highest level to deliver high-quality products
  • High proficiency using Microsoft Office Suite or Google G-Suite
  • Ability to work a rotating schedule as dictated by the needs of the business as the facility operates 24/7.
  • Ability to type accurately between 35?40 WPM.
  • Comfortable monitoring services that include adult content without objections

Preferred Qualifications:

  • Associates or Bachelor?s Degree within broadcast, engineering or business related field
  • Knowledge of emerging technologies such as IoT and Wireless
  • Demonstrated ability to solve ambiguous problems.
  • Excellent written and verbal communications skills – ability to interface with all levels of the organization.
  • Jumps on opportunities to learn new skills, especially in emerging technologies
  • Can remain calm in a high-pressure situation and be able to deal with ambiguous environments.
  • Strong prioritization skills within a fast paced environment

#LI-GH1

Compensation: $18.00/Hr. – $20.00/Hr.

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.