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Master Automotive Service Technician

AutoNation Ford Scottsdale

This is a Full-time position in Mesa, AZ posted November 22, 2023.



Master Automotive Service Technician

U.S. – Coast to Coast



Own an Important Lead Position with Options for Future Advancement


Join the Nation’s #1 Automotive Service Provider


If you’re a certified automotive service technician with strong experience and solid leadership skills, this is your opportunity to align your career with the number one automotive retailer and service provider in the nation. At AutoNation, we value our employees and provide our master technicians some great advantages:


  • Even at the master level, you’ll find opportunities to grow your career. For example, in time, you could pursue a role as a Service Manager or other service leader, Service Advisor, and more.
  • Leverage the breadth of your experience and add to your skills, including manufacturer certifications. We offer tuition and certification reimbursement. 
  • With over 300 locations from coast to coast, nobody represents more manufacturers (from Ford to Chevrolet and Toyota to Mercedes-Benz) than us. We have advancement and transfer opportunities nationwide
  • We promote a collaborative inclusive and welcoming environment where each individual feels valued, respected and heard. You’ll play an important role in our community and culture. 
  • We offer competitive compensation and outstanding benefits including transparent pay through our technician wage grid, medical and other insurances, a 401(k) with company match, and much more.


AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America’s most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with “DRVPNK” and “What Drives You, Drives Us.” AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.




To be a good fit for the role of Master Automotive Service Technician, you will:


  • Be a certified technician with experience from 2+ years as an automotive technician to 7+ years as a manufacturer-certified dealership technician 
  • Solid mechanical skills, manual dexterity, and the ability to operate power and hand tools, and other types of machinery
  • Knowledge of the automotive repair life cycle
  • Attention to detail; organization and follow-up skills
  • Your own set of tools 
  • Valid in-state driver’s license, and acceptable, safe driving record
  • Ability to operate a manual transmission is a plus



As Master Technician, you will perform vehicle repairs and maintenance as assigned and in accordance with dealer and factory standards. You will build productive relationships with the internal team and build Customer loyalty by developing trust and ensuring confidence in AutoNation through the service you provide and the resulting vehicle safety and reliability.

Daily, you may interact with customers, service advisors, other technicians, parts associates, cashiers, sales associates and managers, and perform duties including:


  • Vehicle repairs and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. 
  • Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
  • Diagnosing the cause of any malfunction and performing repairs, if authorized by the Customer.
  • Conducting multi-point inspections and making appropriate recommendations to ensure the safety and reliability of Customer vehicles.
  • Documenting work performed on each vehicle on the repair order.
  • Maintaining an inventory of normal technician’s tools not normally inventoried by the Service Department as special tools. 
  • Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
  • Providing an exceptional customer experience to drive loyalty.


Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities. 


Drive Your Career forward – APPLY TODAY