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Salesforce Admin/Developer (Fully Remote)

R2 Global

This is a Full-time position in Fort McDowell, AZ posted June 11, 2021.

The CRM Administrator / Developer is responsible for developing and executing system configuration, dashboards, enhancements, integrations to external systems, reporting, and support of our Salesforce CRM system. This role will work cross functionally with sales, marketing, customer service and IT to ensure successful implementation of projects and enhancements to the CRM platform. Successful candidates will combine technical abilities, communication skills and a business aptitude to improve the utilization of the CRM solution for the betterment of the business.Responsibilities and DutiesProvide day-to-day end-user support, as neededEstablish and perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, and storage managementWork with the business to develop and execute strategic and tactical goals for leveraging Salesforce functionalityCreate dashboards, reports, forms, templates, page layouts, workflows, custom objects, object relationships, and standard/custom fieldsProvide ad-hoc customized reporting and training on those reportsDevelop / support interfaces to external systemsWork with steering committee and end-users to provide best practices, training, and tips to increase adoption and usageStay current with Salesforce releases and new functionalitiesResearch and recommend Salesforce and third-party applications that improve Salesforce engagement and effectivenessQualificationsProven success designing and implementing solutions on the Salesforce platformUnderstanding of relational databases and data integration toolsExperience with Apex, Visual Force, SQL, and JavaScriptExperience with Salesforce Lightning and Lightning Design SystemExperience with Marketing Automation tools helpfulSalesforce Developer Certification is preferredExperience developing interfaces between disparate systemsExperience working with sandbox and production environmentsAbility to think from a business & technical perspectiveExcellent communication skills