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RxClinical Programs Pharmacy Technician Representative 2


This is a Contract position in Avondale, AZ posted March 26, 2020.

DescriptionThe Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complexadministrative/operational/customersupport assignments. Performs computations. Typically works on semi-routine assignments.ResponsibilitiesThe Clinical Programs Pharmacy Technician 2 make outbound calls to Humana members, educate members on alternative medications and opportunities for cost saving, and helping our members to maximize their benefits and get the most from their Humana insurance. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.Required QualificationsHigh School Diploma or equivalentMust have an active Pharmacy Technician License in ArizonaCertified Pharmacy TechnicianExcellent communication skills both written and verbalApplied knowledge of insurance processing, customer service or call center processes and practicesPreferred QualificationsAssociate’s degree or equivalent work experienceExperience in mail order and/or retail pharmacy settingAbility to speak both English and Spanish fluentlyScheduled Weekly Hours40