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Technical Customer Service Representative


This is a Full-time position in Tucson, AZ posted May 1, 2021.

Earn $16/hr as a Customer Service Representative 24x7x365 high-availability call center environment Volt in partnership with Verifone is currently placing qualified Technical Customer Service Representatives in East Tucson. If you are motivated, friendly, tech savvy and want to work on a winning team in a call center environment, apply today We are hiring immediately Responsibilities: Assists customers with installation, operational, maintenance and or training related inquiries for products and applications Follows documentation and training materials to diagnose, resolve and escalate customers calls Diagnoses mechanical, hardware, software, and systems failures using established procedures Develop and maintain positive customer relations while coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner Deliver world-class customer service in call center environment Required Knowledge and Experience: Strong telephone and communications skills Practical computer skills including use of MS Windows and MS Office Accurately type 25 words per minute Previous Technical Support experience a PLUS Associate degree from an accredited college or university preferred or one-year of related experience with general high school education acceptable All candidates MUST live in Tucson, AZ Volt Workforce Solutions is an Equal Opportunity Employer.