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Information Technology Desktop Support

Motion Recruitment

This is a Contract position in Wittmann, AZ posted June 9, 2021.

Our client, an enterprise level electric automobile manufacturer, is looking for a IT Desktop Administrator to join their team in Wittman, AZ!

***This is a 6-month contract with the opportunity for extension or conversion***

What You Will Be Doing:

  • Respond to and resolve Level 2, and in some cases Level 1 IT support tickets regarding laptops, desktops and user applications
  • Perform “root cause analysis” when the Service Desk escalates problems/tickets – ensure that process or configuration changes are communicated to the responsible parties
  • Provide primary support and configuration changes to functional systems deployed across the company
  • Deploy, maintain and support office technology – such as printers, video conference units, digital whiteboards
  • Set up new user accounts and workstations

Required Skills & Experience:

  • Bachelor’s Degree in related field is a plus
  • 3+ years’ experience in an IT function or related role
  • Tech Savvy – Ability and passion for learning new technology and tools
  • Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner
  • Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact