This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

God Enriches | Local jobs for the people of Arizona

To post a job, login or create an account |  Post a Job

New

Healthcare Call Center Representatives

TTF Recruitment

This is a Full-time position in Phoenix, AZ posted June 10, 2021.

TTF is recruiting for Bilingual Healthcare Call Center Representatives for a well-respected health and wellness company in Central Phoenix. These are Monday-Friday, contract-to-hire opportunities with various day shifts. Hourly wage will start at $16.00 – $17.50 DOE.

Qualified candidates will have experience in call center and/or customer service in a healthcare setting. This will be a combination of inbound, outbound, and chat calls.

Please send your resume to Marc Casas at MCasas@TTFrecruit.com for consideration.

Candidates must have a stable work history, the ability to pass a background check, and have a high school diploma or GED.

TTF is a search and staffing company that partners with hospitals, physician groups, TPA’s, medical management companies, pharmaceutical and pharmacy benefit plan organizations, surgery centers, DME/home health, consulting companies, and all other healthcare fields.

TTF never charges a fee to candidates and all conversations are kept confidential. We would like to be your career consultant and look forward to working with you.

Job Requirements:

  • Perform call center follow-up
  • Perform other call center duties
  • Prepare call center performance reports
  • Report daily call center stats
  • Assist with supporting call-center
  • Selling services to consumers who call the call center
  • Maintain call center database by entering information on every call
  • Provide support for call center agents on escalated calls
  • Provide backup call center management
  • Plan for call center technologies
  • Receive inbound calls from customers
  • Impacting call center performance to management
  • Lead an exceptional call center team
  • Manage the daily call center operations
  • Resolve inbound customer calls regarding account
  • Maintain call center database by entering information
  • Define inbound call readiness state
  • Processing customer transactions in a call center environment
  • Maintain call center database by recording call outcomes and disposition