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Desktop Support Senior

NetCentrics Corp

This is a Contract position in Sierra Vista, AZ posted March 31, 2020.

Job Description NetCentrics is looking for a Senior DesktopApplication Support Specialist to support our team at Ft. Huachuca, Arizona. The position helps provide Information Technology (IT) services supporting the United States Army Network Enterprise Technology Command (NETCOM). This position is open only to candidates with an active TSSCI security clearance. Specific duties include bull Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. bull Team Lead reports to Project Manager and Program Manager. Job Requirements bull Provide oversight to the Desktop Application Support Team and provide support as needed for customer service for problem resolution in regards to desktop applications that are currently being usedin developmentor future requirements that are part of the NETCOM environment. bull Quality check all provided inputs to the book of knowledge for each application upon resolution of issues. bull Provides desktop support to the user population. bull Provides technical assistance and resolution configures, installs, and troubleshoots computer hardware, software, and peripheral devices in a network environment. bull Works with the Fort Huachuca Network Enterprise Center (NEC) and provides the reimage of Non-classified Internet Protocol (IP) Router Network (NIPRNet) computers in accordance with approved Army baseline. bull Ensures the approved and updated Army software, firmware and drives are properly installed and IAW Security Technical Implementation Guide (STIG). bull Excellent customer service skills is a must, along with verbal and written skills. bull Must be able to work in a collaborative team environment. bull Clearance Must have an active TSSCI clearance. bull Years of Experience Education Must have 10+ years of relative work experience bull Certifications Must be IAT II Certified bull As a contingency to employment at NetCentrics, all candidates who are given offers must successfully pass a background investigation including criminal history and reference checks. In order to be considered for this position, you must apply directly through our careers site NetCentrics provides the Department of Defense, Department of Homeland Security and other federal agencies with leading IT services including IT Strategy, mission applications, infrastructure and platform services, cloud solutions, service delivery and cybersecurity. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity EmployerVeteransDisabled