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Customer Service Representative


This is a Contract position in Phoenix, AZ posted October 3, 2020.

Customer Service Representative BC forward is currently seeking highly motivated Customer Service Representative for an opportunity in Phoenix, AZ Job Role: Customer Service Representative Location: Phoenix, AZ Expected Duration: 3 Months Contract Job Description: The position is in the Benefits Member Services Division, Human Resources Division of the Arizona Department of Administration.

The duties of the position include but are not limited to the following activities: CSR’s will assist Active, Retirees, COBRA members, by phone with Open Enrollment questions.

CSRs are required to handle inbound and outbound calls timely in order to meet/exceed team standards.

Candidate should have experience in customer service (experience in health care industry is a plus).

About BCforward: BC forward began as an IT business solution and staffing firm.

Founded in 1998, BC forward has grown with our customers’ needs into a full-service personnel solution’s organization.

Headquartered in Indianapolis, Indiana, BC forward also operates numerous delivery centers across North America and India.

We are currently the largest consulting firm and largest MBE certified firm in Indiana.

Our uninterrupted growth has allowed BC forward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs.

BC forward currently maintains a team of over 5000 global resources.

With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information.

Please note that we will only use this information to facilitate and complete the recruiting process.

This posting is not an offer of employment.

All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews.

The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position.

BCforward is an equal opportunity employer.

Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 113830 when responding to this ad.