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Customer Service – East Mesa

Accurate Placement

This is a Full-time position in Mesa, AZ posted June 10, 2021.

Job Description Title: Customer Service – East Mesa Summary: This is a temporary Customer Service position with a government office to provide road tests for earning a drivers license (working outside), customer service to greet customers upon arrival and assist with photos, VIN inspections and office work to document and score written tests, and other clerical duties as assigned. Type: Temporary Location: Mesa, AZ 85206 (near Baseline & Greenfield Rd.) Hours: 8:00 a.m.-5:00 p.m.; M-F Pay: $13.00 per hour Duration: Ongoing with possibility of hire Benefits: Available after eligibility period Duties: Road Testing Oversee road test for earning a driver’s license Observe parking test from designated position outside of vehicle. Observe driving/road test while riding in vehicle along with driver. Driver would be required to use the vehicle. Typical timelines: 10 minutes for parking test and 15 minutes for driving test. Provide in-office customer service Explain the testing process and requirements Greet customers upon arrival Assist with Photo taking Perform lobby and kiosk support – this constitutes engaging customers to ensure they’re getting where and what they need VIN inspections Walk around parked vehicle validating make, model and vin (through windshield and on door frame). Most VIN inspections take less than 10 minutes. Office work Document and score the test – issue pass/fail based on qualifications observed. Inform applicant/driver of test result Handle, file, and record documentation Requirements: Must be 21 years or older Proven customer service skills (1 to 2 years minimum) Must have a valid Arizona driver’s license Must enjoy working with people in person Ability to explain testing process and requirements Ability to work with customers at Kiosks Ability to be outside and walk around vehicles for VIN inspections Ability to oversee road and parking tests while in vehicle of test taker Ability to use a computer to record documentation FINGERPRINT CHECK REQUIRED Company Description Accurate Placement is a privately held recruiting and staffing agency with 25 years of experience staffing in general office administrative, clerical, management, and government positions. We have been rated in the top 10 of The Arizona Business Magazine and Top 25 in The Phoenix Business Journal.