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AMP Payment Systems: Customer Support Coordinator

AMP Payment Systems

This is a Full-time position in Phoenix, AZ posted July 11, 2021.

Full-Time Customer Support Coordinator NEEDED!Compensation: $14/hr starting pay, PLUS bonusesEmployment type: Full-timeMonday Friday with WEEKLY pay!

PLUS bonuses paid out weekly AND monthly!

Hiring Immediately with full-time hours!!

Job Responsibilities:AMP Payment Systems is a nationwide merchant services processor looking for a high performer with excellent communication (both in-person and over the phone) and organizational skills.

The individual selected for this role will engage in technology and sales related customer service daily!

This is an entry-level position with the ability to grow for the right person.

Our ideal candidate is dependable, a quick learner and a team player who wants to join a successful, growing team.

Candidates must be adaptable, detail-oriented, have effective problem-solving skills, and work well in a fast-paced environment.

We are looking for someone who is open and receptive to feedback and coaching/development from team leaders and managers, as well as highly motivated by the satisfaction of our customers.Job Duties: Review, verify for accuracy and submit applications and other formsWork in multiple CRM databases to record client interaction; update regularly and include detailed notesGeneral customer service (inbound and outbound calls), escalating to Customer Care department as necessaryData-entry into various 3rd party processing portals, navigating through multiple screens and menusAssist with packaging, shipping, and handling of equipment when neededCommunicate with multiple departmentsOther duties as assignedSkills and Qualifications: Proficient with Microsoft Office applications (Excel, Outlook, Word)MUST pass a typing test with minimum 40 WPMDetail-oriented and self-motivatedAbility to take new tasks and learn quicklyStrong organizational skills and ability to prioritizeManage multiple tasks and complete in a timely mannerExcellent verbal and written communication skillsProblem-solver” Above and Beyond” customer service skills/attitudeHigh school education or equivalent a requirement1 year of customer service or administrative support, or a combination of experience and education a mustExperience in the sales life cycle a plusExperience with technical troubleshooting a plusIF you have administrative or customer service experience and think you would be a great fit, we want to meet you!!What do we offer?MONDAY-FRIDAY NO WEEKENDS!Weekly payAdditional bonuses based on performanceEmployee recognition/appreciationFun work environment and cultureCasual atmosphereOpen-door policyTeam-oriented atmosphereAdvancement opportunitiesDental, medical and vision benefits after 60 days of employmentWe are an equal opportunity employer that hires and promotes employees based upon qualifications, skills and job performance.

We do not discriminate based on race, religion, national origin, color, gender, or any other protected Job Type: Full-timePay: $14.00 $14.50 per hourAdditional Compensation:BonusesWork Location:One locationBenefits:Health insuranceDental insuranceVision insurancePaid time offThis Company Describes Its Culture as:Detail-oriented quality and precision-focusedOutcome-oriented results-focused with strong performance cultureTeam-oriented cooperative and collaborativeThis Job Is:Open to applicants who do not have a college diplomaSchedule:Monday to FridayNo weekendsDay shift8 hour shift