Front Desk Receptionist – Part Time

nn What would you do?

The Specifics nn nnEnsure high quality customer service.nn nnEnsure a smooth flow of customers through the store.nn nnAnswer, screen, and forward incoming phone calls in accordance with NVI protocol.nn nnProcess and understand managed care plans.nn nnObtain and document information from the insurance company as needed.nn nnSchedule and confirm appointments, follow-up visits and classes.nn nnFile all patient records daily and pull patient files for the next days appointments.nn nnCheck on status and notify customers when orders are in or of any delays.nn nnEnsure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.nn nnKeep reception area tidy and presentable, with all necessary stationery and materials (e.g.

pens, forms and brochures).nn nnAre you the right fit?

The Suitable Talent*nn nnExperience as a Receptionist, Front Office Representative or similar role is preferred.nn nnExperience handling multiple phone lines.nn nnProfessional attitude and appearance.nn nnStrong customer service skills.nn nnEffective interpersonal skills.nn nnAbility to be resourceful and proactive when issues arise.nn nnExcellent organizational skills.nn nn What are the benefits?

nn nnNational Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more.

Please see our website www.nationalvision.com to learn more.nn