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Director of Financial Assistance

Maricopa Community Colleges

This is a Full-time position in Phoenix, AZ posted July 11, 2021.

Monday – Friday, 8am – 5pm; some evenings and weekends may be required
Summer Hours: Monday – Thursday, 7am-6pm

Work Calendar

12 Months

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2019 No. 42 in Arizona’s Best Employers

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options

  • Paid observed federal holidays & additional paid time off throughout the year
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
  • Paid vacation, sick, and personal time (if applicable)
  • Multiple health and dental insurance coverage plans
  • Flexible Spending Accounts (FSA)
  • Employee assistance program (EAP)
  • $4,000 Annual professional development growth funding (if applicable)
  • Tuition reimbursement for employee and dependents (if applicable)
  • Revised summer work schedule

South Mountain Community College is hiring a Financial Aid Director.

This position directs the planning, development, implementation and evaluation of the financial aid program for students to include federal, state, Maricopa County Community College District (MCCCD), and private funds and coordinates all strategic and operational activities. The selected candidate also monitors budgets (internal
and external), providing financial aid-related leadership and advisement while developing, monitoring and implementing policies and procedures in compliance with current federal, state and MCCCD guidelines. This position will be responsible for hiring, training and evaluating the work of employees in the financial aid department and represent the Student Development Division and South Mountain Community College at District, regional, and national meetings.

As a strengths-based institution, we are dedicated to helping you determine and understand your own personal strengths, and will help you maximize them in the pursuit of your educational and career goals.

Essential Functions

40% – Monitors all fund balances related to the distribution of financial aid and scholarship programs in accordance with federal and state regulations. Ensures reconciliation of all programs during and at year end. Takes appropriate action to maximize usage of grant funds and to prevent under or over utilization. Manages the processes for accurate aid awarding and disbursement including oversight of necessary adjustments, unapplied credits and the R2T4 process according to established policy. Coordinates activities related to all loan programs and the tracking and maintenance of student loan defaults to include managing the annual default rate appeal process. Oversees the development of Financial Literacy activities for students and fundraising efforts for the Financial Literacy Scholarship.

30% Plans, develops, and implements department strategy, goals, and objectives along with institutional, District, and federal policies and procedures. Creates and updates processes for financial aid policies and procedures annually. Provides input to the tactical, strategic, and long-range planning for the institution’s federal aid program. Coordinates required and voluntary financial aid audit procedures or program reviews and presents to executive leadership.

10% – Responsible for maintaining Title IV Participation Agreement with the U.S. Department of Education. Responsible for submission of new programs for approval of funding. Ensures compliance with all Title IV aid programs. Prepares for and leads any U.S. Department of Education program reviews, inquiries, or state audits.

10% – Collaborates with District offices, colleges, divisions, and community organizations on financial aid programs and initiatives. Serves as a District representative and liaison with national, regional, state, and local agencies regarding financial aid. Collaborates with the Maricopa Community College Foundation and the college development officer for scholarship development, advertisement, and awarding of scholarships.

10% – Coordinates communication to students related to financial aid and the enrollment process beginning with FAFSA education and completion to applicable loan repayment initiatives and preparedness. Responds to and resolves difficult or complex inquiries, requests, and complaints. Researches, analyzes, reviews, and provides management reporting on program data, results, and industry information. Presents information formally and informally to executive leadership on matters pertaining to
financial assistance.

Minimum Qualifications

Master’s Degree from a regionally accredited institution in accounting, business administration, public administration, educational leadership or student affairs and four years of related experience that includes two years of full-time management and supervisory experience of the financial aid process within higher education.


An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Current NASFAA Certification or willingness to become a NASFAA Certified Financial Aid Administrator.

Desired Qualifications

1. Four or more years of direct supervisory, office management or project management in a college setting

2. NASFAA Certification

3. Experience providing services in related student services areas: Financial Aid, Admissions and Records, Advising, Student Financial Services (Student Accounting)

4. Experience with federal program administration (FWS, Loans, Pell)

5. Experience in creating and administering scholarship or default management programs

6. Evidence of bilingual English/Spanish language skills

Special Working Conditions

Some evenings and weekends may be required. May be required to work at multiple sites or locations. Travel to campus during interview/selection process will be at candidate’s own expense. May be required to sit for a prolonged period of time; viewing a computer monitor.

Possession of a valid State of Arizona Class D driver’s license is required; must meet minimum standards regarding driving:

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered. 

Please ensure your materials clearly provide the following information.

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) 
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Apply on or before June 28, 2021 to be considered.

EEO Information

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX

Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link  Title IX Coordinators .

Clery Act

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act